SIXS logo
SIXS logo

All articles

I signed up for the newsletter but didn’t receive the welcome discount code. What should I do?Updated a month ago

If you signed up for our newsletter but haven’t received your welcome discount code, follow these steps:

  1. Check your spam/junk folder – Sometimes, emails can end up there.
  2. Make sure you entered the correct email address – If you have multiple email accounts, check the right inbox.
  3. Verify that you weren’t already subscribed – The welcome discount is only sent to new subscribers. If you had previously signed up, you won’t receive the code again.
  4. Wait a few minutes – The process isn’t instant and may take up to 5 minutes to deliver the email.

If you still haven’t received your code after these checks, please contact our Customer Support Team for assistance.

Was this article helpful?
Yes
No