Returning a product is easy. 📌 For standard returns (refund or size/color exchange)If you wish to make a return within the permitted period, please use our Returns Portal. 📌 For warranty returnsIf you need to return a product due to a warranty issu
✅ Yes, for orders with shipping to Italy, the first return for each order is free.❌ If you make multiple returns for the same order, you will be responsible for the additional shipping costs.
If the package has visible damage upon delivery, we recommend that you:
Yes, if your order arrived too late for your use (e.g. past event, change of season), you can return it following the normal return procedure. Note: The product must meet the conditions of eligibility for return (unused and with original labels).
To be eligible for a return, the product must be:. ✅ Unused.✅ With all tags and in the original packaging.✅ Shipped in a box that only shows the return address and the label provided. If using recycled packaging, be sure to remove or cover any labels